Payment Instructions

If paying from Serbia:

Recipient: BalancePath D.O.O. Beograd

Recipient's account: 265-1610310006740-74

Purpose of payment: Therapist's Name - Therapy date

If paying from any other country:

For international payments, please use: Wise/Revolut/Pays/Remitly.

Recipient: BalancePath D.O.O. Beograd

IBAN: RS35265100000121217168

SWIFT: RZBSRSBG

Purpose of payment: Therapist's Name - Therapy date

• Please make the payment within 24 hours after selecting your appointment. Otherwise, your reservation will be canceled and the slot will be made available to another client.

• If the client cancels the scheduled session less than 4 (four) days before the appointment or fails to contact the therapist at the scheduled time due to their own fault, they lose the right to a refund. If the client cancels the session at least 4 (four) days before the appointment, they are entitled to a refund, minus a 16% fee for refund processing costs.

• If the client does not receive the selected and paid service from the therapist at the scheduled time due to the therapist's fault, they must immediately notify the Platform Owner by email, and the therapist is obliged to provide the service at another time agreed directly with the client. If the therapist fails to provide the service even at the rescheduled time, the client is entitled to a full refund.

• If you need a refund, please contact us as soon as possible at: info@balancepath.space